Privacy Policy

Last updated: August 4, 2026

Petsy ("we", "us", "our") is operated by Scasys Technologies Pvt. Ltd., Jaipur, India. This policy explains what information we collect when you use our pet boarding, daycare, and grooming management platform, and how we use it.

Information We Collect

• Account details: name, email, phone number, and business information you provide at signup.
• Operational data: bookings, client and pet records, invoices, and messages you create while using Petsy.
• Usage data: device, browser, and log information collected automatically to keep the service secure and reliable.

How We Use It

We use collected information to provide and improve the service, process bookings and payments, send transactional notifications, provide customer support, and maintain the security of our platform.

Data Sharing

We do not sell your data. We share information only with service providers who help us operate Petsy (such as hosting, email, and payment processing), and only to the extent needed for them to perform those services, or when required by law.

Data Security

We use industry-standard technical and organizational measures to protect your data, including encryption in transit and access controls on production systems.

Your Rights

You may access, correct, export, or request deletion of your account data at any time by contacting us. Business owners are responsible for the client and pet data they store in their account.

Cookies

We use essential cookies to keep you signed in and to remember your preferences. We do not use cookies for third-party advertising.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or an in-app notice.

Contact Us

Questions about this policy can be sent to hello@petsy.com, or by post to Scasys Technologies Pvt. Ltd., Jaipur, Rajasthan, India.